Front Office Supervisor

About the role

The Front Office Supervisor oversees the front office staff, cash control for agents, staffing and guest service. Responsibilities include training, staff development, scheduling and payroll.

Responsibilities

• Oversight of the front office staff
• Cash control for agents
• Staffing and guest service
• Training, staff development, scheduling and payroll

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Able to work under pressure
• Customer service oriented
• Team player
• Ability to work a flexible schedule
• Ability to stand for long periods of time
• Experience and a thorough understanding of Front Office operations
• A minimum of two years of previous front office supervisory experience preferred

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Able to work under pressure
• Customer service oriented
• Team player
• Ability to work a flexible schedule
• Ability to stand for long periods of time
• Experience and a thorough understanding of Front Office operations
• A minimum of two years of previous front office supervisory experience preferred

Skills

• Strong leadership, communication and relationship skills
• Supports senior leadership by developing and assuming basic management responsibilities

Benefits

This role offers the opportunity for casual conversation and a direct impact on creating the guest experience.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.