Front Office | Overnight Supervisor ($31.15/hour)

About the role

The Overnight Supervisor oversees and coordinates all night audit functions, ensuring smooth operations during the overnight shift. This role involves supervising night auditors, managing the front desk operations, and handling guest inquiries and issues that arise during the night.

Responsibilities

• Supervise night auditors
• Manage front desk operations
• Handle guest inquiries and issues
• Ensure accuracy of financial transactions
• Maintain high standards of guest service

Requirements

• Refined verbal communication skills
• A true desire to satisfy the needs of others in a fast-paced environment
• Minimum of 2-3 years of experience in a hotel front desk or night audit role, with at least 1 year in a supervisory capacity
• Strong problem-solving skills and attention to detail
• Ability to work the OVERNIGHT shift, holidays, and weekends

Qualifications

• Minimum of 2-3 years of experience in a hotel front desk or night audit role, with at least 1 year in a supervisory capacity
• Strong problem-solving skills and attention to detail
• Ability to work the OVERNIGHT shift, holidays, and weekends

Skills

• Refined verbal communication skills
• Strong problem-solving skills
• Attention to detail
• Ability to work the OVERNIGHT shift, holidays, and weekends

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic life insurance
• Short term disability insurance
• New child leave & adoption assistance
• Paid time off
• Compassionate leave
• Jury duty leave

Pay

The hourly rate for this position is $29.90/hour + night differential pay of $1.25/hour, totaling $31.15/hour.

Schedule

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.