Front Office Manager

Atrium Hospitality · Little Rock, AR · 1 wk ago

OTHRFull-time

Hotel Little Rock Embassy Suites
11301 Financial Centre Parkway
Little Rock, AR 72211

About the role

Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty. Collaborate across departments to deliver seamless service and operational excellence. Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities. Maintain brand and cleanliness standards, stepping in to support operations when needed. Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.

Requirements

2+ years of front desk experience
2+ years of supervisory experience
High school diploma or equivalent (a degree is a plus but not required)
Tech-savvy with Microsoft Office (Word, Excel, Teams)
Flexible schedule availability
Physically able to lift and move as needed

What Atrium Leadership Looks Like

Accountable Achiever – You own your results and celebrate your wins.
Agile Thinker – You adapt quickly and solve problems creatively.
Talent Curator – You grow people, not just teams.
Transparent Leader – You lead with honesty and clarity.
Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do.

Benefits

Career Growth & Learning – 40% of our management hires are internal promotions.
Invest in Your Future – 401(k) plan with company match.
Comprehensive Health Coverage – Medical, dental, and vision insurance options.
Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
Perks That Fit Your Life – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Pay

Compensation Range: $58,000–$68,000. Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Why Atrium?

Hear it from Maria O.: "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road."