Jobs · Art & Creative · California

Front Office Host- Full Availability | Benefits Included

Grand Hyatt · San Francisco, CA · 1 mo ago
Art & Creative$30.79/hrFull-time

About the role

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience.

Responsibilities

  • Process forms of payment
  • Respond to guest inquiries
  • Facilitate guest check-in and check-out
  • Communicate hotel services and promotions

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Work a flexible schedule, AM, PM or overnight shifts, weekends, and holidays
  • Proficient in basic computer skills
  • Customer service experience preferred

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Work a flexible schedule, AM, PM or overnight shifts, weekends, and holidays
  • Proficient in basic computer skills
  • Customer service experience preferred

Benefits

  • Free Room Nights
  • Discounted and Friends & Family Room Rates
  • Miscellaneous benefits such as medical, prescription, dental, and vision insurance
  • Paid vacation, sick days, and holidays
  • Paid Family Bonding Time and Adoption Assistance
  • Free colleague meals during shift
  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Pay

$30.79 per hour

Schedule

Flexible schedule available, including AM, PM, and overnight shifts, weekends, and holidays.

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