Front Office Agent - Overnight (Part Time)

About the role

Night Auditors are responsible for the guest registration process and communication of hotel services and promotions. This position oversees specific night audit duties and manages the front office during the overnight shift (11 PM - 7:30 AM).

Responsibilities

• Oversee the guest registration process
• Communicate hotel services and promotions to guests
• Oversight of specific night audit duties
• Manage the front office during the overnight shift (11 PM - 7:30 AM)
• Process forms of payment
• Respond to guest inquiries

Requirements

• Full availability and flexible schedule for an 11:00 PM - 7:30 AM shift
• Hourly wage of $27.25

Qualifications

• Ability to work weekdays, weekends, and holidays
• Experience using standard computer programs
• Cash handling experience
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• OPERA experience preferred

Skills

• Customer service skills
• Time management skills
• Attention to detail

Benefits

• Health benefits eligibility at 30 days of employment (for full-time employees)
• 401K with company match (eligible to contribute at 30 days of employment for full-time employees)
• Discounted room nights at over 1,000 Hyatt properties upon hire (full-time and part-time employees)
• Free room nights at over 1,000 Hyatt properties at 90 days of employment (full-time and part-time employees)
• Education assistance/tuition reimbursement (full-time employees)
• Complimentary employee parking (full-time employees)
• Access to hotel gym (full-time employees)
• Free meals in colleague cafeteria (full-time employees)
• Paid time off including vacation, sick time, and holidays (eligibility and amount dependent on employment status)
• Annual performance-based increases

Pay

$27.25 per hour

Schedule

Shift: 11:00 PM - 7:30 AM