Overnight Front Desk Agent - Part Time

Key Responsibilities

• Balance and reconcile accounts from the day shift accurately and efficiently
• Complete overnight guest registrations and process guest check-ins and check-outs
• Respond promptly and professionally to guest requests and inquiries
• Maintain accurate records and prepare reports as required
• Ensure all guest interactions meet hotel service standards
• Aid with front desk operations and overnight hotel procedures
• Handle confidential guest and hotel information with discretion
• Communicate effectively with management and team members regarding overnight activities
• Maintain a clean, organized, and professional work environment

Qualifications

• Bachelor’s degree in a related field preferred
• Previous guest room management experience preferred
• Experience using Opera property management system preferred
• Strong computer skills, including proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to receive instructions and complete reports accurately
• Friendly, professional, and service-oriented demeanor
• Ability to multitask and work effectively in a fast-paced environment
• Ability to work independently and collaboratively within a team setting
• Flexible and results-oriented with the ability to perform well under pressure