Overnight Front Office Agent (Full-Time)

About the role

As a Overnight Front Office Host (Full-TIme), you will be the calm, reassuring presence that guides our guests through the most tranquil hours of the night. Your warmth, poise, and polished professionalism will shape experiences that feel seamless, personal, and deeply considered. You will welcome late ‑ evening arrivals with grace, support guests throughout the night with thoughtful attentiveness, and ensure that every interaction reflects the Hill Country’s signature elegance. Whether assisting with arrivals and departures, coordinating with overnight teams, or responding to guest needs with quiet confidence, you will embody the essence of understated luxury. You will also have the opportunity to elevate the guest experience through thoughtful, intuitive upselling—offering room enhancements and premium experiences that align naturally with each guest’s preferences. This role is more than a front desk position—it is an invitation to create moments of stillness, connection, and quiet luxury that stay with our guests long after the sun rises.

About the resort

Nestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort & Villas is San Antonio's premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences. Fresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay. Gu