Front Office Agent - Full Time

About the role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team as a Front Office Agent at the Hana-Maui Resort. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Responsibilities

• Enhances the check-in experience by displaying courtesy and Aloha to all guests through positive interactions and attitude.
• Responsible for the guest registration process and communication of hotel services and promotions.
• Provides opportunity for casual conversation and has a direct impact on creating the guest experience.
• Processes forms of payment.
• Responds to guest inquiries.
• Performs any additional assigned tasks deemed necessary by management.
• Works independently, demonstrating autonomy, discipline, and problem-solving skills to complete tasks and meet goals without constant supervision.

Qualifications

• Able to work independently.
• True desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Able to provide full availability including evenings, weekends, and holidays.

Pay

The hourly rate for the full-time front office agent is $25.75