Front Office Agent ($27/hour)

About the role

The Front Office Agent position at Hyatt Regency Bellevue on Seattle's Eastside is looking for a friendly and reliable individual to join the Front Office team. This role involves guest registration, communication of hotel services and promotions, processing forms of payment, and responding to guest inquiries.

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and resolve issues
• Handle guest payments and reservations
• Ensure accurate and timely data entry

Requirements

• Experience working at a front desk or hotel environment
• Excellent verbal and written communication skills
• Ability to stand for long periods of time
• Flexibility to work overnight shifts as needed
• Able to work a flexible schedule including AM or PM shifts, holidays, and weekends

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Availability to work flexible schedules including overnight shifts and weekends

Skills

• Customer service skills
• Attention to detail
• Problem-solving abilities

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) and Retirement Savings Plan (RSP)
• Basic life insurance
• Short-term disability insurance
• New child leave and adoption assistance
• Paid time off
• Compassionate leave
• Jury duty leave

Pay

The hourly rate for this position is $27/hour.

Schedule

Flexible schedule including AM or PM shifts, holidays, and weekends.