Jobs · Management · Texas

Front Office Agent | Full Time | $18/hr

The Unbound Collection by Hyatt · Austin, TX · 3 wk ago
ManagementFull-time

About the role

The Driskill is a legendary hotel in Texas hospitality, built in 1886 by Cattle Baron Jesse Driskill. As a Front Office Agent, you will be the face of The Driskill Hotel, responsible for guest registration, communication of hotel services and promotions, PBX / phone operations, processing forms of payment, and responding to guest inquiries.

Responsibilities

  • Guest Registration Process
  • Communication of Hotel Services and Promotions
  • PBX / Phone Operations
  • Processing Forms of Payment
  • Responding to Guest Inquiries

Requirements

  • Previous Customer Service Experience Required
  • Desire to Satisfy Guest Needs in a Fast-Paced Environment
  • Refined Verbal and Written Communication Skills
  • Ability to Stand for Long Periods of Time
  • Flexible Schedule Including Mornings, Evenings, Weekends, and Holidays

Qualifications

  • Refined Verbal and Written Communication Skills
  • Ability to Work a Flexible Schedule, Including Mornings, Evenings, Weekends, and Holidays

Skills

  • Customer Service Skills
  • Communication Skills
  • Flexibility

Benefits

  • Career Growth and Advancement Opportunities
  • Discounted Downtown Parking Options
  • Heavily Reduced Bus Passes
  • Free and Discounted Room Nights
  • Vacation Time
  • Flexible Schedules
  • 401(k)

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.

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