Front Office Agent | Full Time | $18/hr
The Unbound Collection by Hyatt · Austin, TX · 3 wk ago
ManagementFull-time
About the role
The Driskill is a legendary hotel in Texas hospitality, built in 1886 by Cattle Baron Jesse Driskill. As a Front Office Agent, you will be the face of The Driskill Hotel, responsible for guest registration, communication of hotel services and promotions, PBX / phone operations, processing forms of payment, and responding to guest inquiries.
Responsibilities
- Guest Registration Process
- Communication of Hotel Services and Promotions
- PBX / Phone Operations
- Processing Forms of Payment
- Responding to Guest Inquiries
Requirements
- Previous Customer Service Experience Required
- Desire to Satisfy Guest Needs in a Fast-Paced Environment
- Refined Verbal and Written Communication Skills
- Ability to Stand for Long Periods of Time
- Flexible Schedule Including Mornings, Evenings, Weekends, and Holidays
Qualifications
- Refined Verbal and Written Communication Skills
- Ability to Work a Flexible Schedule, Including Mornings, Evenings, Weekends, and Holidays
Skills
- Customer Service Skills
- Communication Skills
- Flexibility
Benefits
- Career Growth and Advancement Opportunities
- Discounted Downtown Parking Options
- Heavily Reduced Bus Passes
- Free and Discounted Room Nights
- Vacation Time
- Flexible Schedules
- 401(k)
Pay
Details about pay are not specified in this posting.
Schedule
Details about the schedule are not specified in this posting.