Front Office Administrator

About the role

Horizon Dental Care is seeking a friendly, organized, dependable Front Office Administrator to join their team. This role is crucial for creating a welcoming first impression and ensuring smooth operations.

Responsibilities

• Greet patients and make them feel welcome.
• Answer phones and schedule appointments.
• Check patients in and out on computers.
• Help keep the schedule full and organized.
• Collect payments and review basic financial information.
• Follow up with patients by phone, text, or email.
• Help with insurance information and patient paperwork.
• Communicate clearly with the clinical team.
• Keep the front office organized and running smoothly.

Requirements

• A great sense of humor is a must.
• Customer service experience required.
• Organized and detail-oriented.
• Dependable and on time.
• Good on the phone.
• Good with computers and typing.
• Comfortable talking with patients.
• Able to multitask without getting flustered.
• Positive, calm, and team-focused.
• Willing to learn.
• Able to follow through and finish tasks.

Qualifications

The ideal candidate should be friendly, professional, and able to handle a variety of tasks with ease. While dental front office experience is preferred, it is not required. Dentrix or dental software experience is helpful but not mandatory.

Skills

• Excellent communication skills.
• Ability to multitask effectively.
• Strong organizational skills.
• Positive attitude and teamwork.

Benefits

• $20–$25/hour depending on experience.
• Paid time off.
• Bonus potential.
• 401(k) with 4% employer match.
• 4-day workweek, about 36 hours/week.
• Alternating Monday–Thursday and Tuesday–Friday schedule.
• Built-in long weekends.
• No weekends.
• Supportive team environment.
• Training and growth opportunities.