Front Office Administrator

We are hiring a full-time Front Office Administrator to support our Norfolk, VA office at 5425 Robin Hood Rd.

Schedule

Monday–Friday, 7:30 am – 4:00 pm (30-minute lunch). No nights or weekends required.

Responsibilities

• Type correspondence, reports, memoranda, minutes, and similar documents from original notes, drafts, and compose routine transmittals or responses.
• Ensure that correspondence complies with established standards for grammar, punctuation, terminology, and spelling.
• Review materials prepared for supervisor’s approval for accuracy and proper format.
• Receive, open, sort, and distribute mail, calling attention to important items and attaching relevant files and documents as requested.
• Answer, screen, and direct telephone calls and take and relay messages.
• Greet visitors, provide assistance with routine inquiries, and direct guests to the appropriate personnel or locations.
• Support the Facility Security Officer (FSO) by logging in visitors and conducting random bag checks.
• Maintain facility inventories of material in support of facility operations.
• Attend meetings and take, transcribe, and distribute minutes as required.
• Organize and maintain computerized and manual files, records, schedules, inventories, libraries, and databases; back up and purge systems as required; annotate files and retrieve data in report form.
• Monitor the progress of departmental commitments and suspense items and report on past-due projects as directed.
• Perform departmental custodian activities, including tracking, scheduling, and maintaining records for keys, vehicles, files, training, physical examinations, certifications, and other general administrative matters.
• Maintain the work area in a clean and orderly condition and ensure safe operating conditions within area of responsibility.
• Perform other related duties as assigned.

Requirements

• Minimum of three (3) years of administrative support experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Must be able to obtain and maintain a Secret US Government Clearance if needed (US citizenship required).
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Professional customer service and telephone etiquette.
• Ability to maintain confidential and sensitive information.
• Experience maintaining records, files, inventories, and databases.
• Ability to work independently with minimal supervision.
• High school diploma or equivalent required.

Pay

$15 – $25/hour. Actual compensation may vary based on job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement benefits (including 401(k) matching).
• Educational reimbursement.
• Parental leave.
• Employee stock purchase plan.
• Tax-saving options.
• Disability and life insurance.
• Pet insurance.

Note: Benefits may vary based on employment type, location, and applicable agreements.