Front Office Administrative Assistant

About the role

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged!

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
• Experience 1+ years of experience in a dental or medical setting
• Ability to train 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
• Experience with Microsoft Office Suite programs
• Must be hard-working, self-starter, and a team player
• Able to receive and implement feedback

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Pay

Competitive pay based on skillset and experience

Schedule

Full-time; Monday 7:30-5:00; Tuesday 6:30-4:30; Wednesday 7:00-5:00; Thursday 8:00-6:00; Friday-Sunday off!

Requires flexibility as schedule has potential to fluctuate based on office and patient needs; Potential to be in office 1 day a week until 7pm

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Training

• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Other Information

• This is a standard requirement for dental office roles and must be completed prior to starting employment.
• The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided.
• Not applicable in state of FL & TN.

About Dental Care on Watson

Energetic, hard-working, team atmosphere

Full-time; Monday 7:30-5:00; Tuesday 6:30-4:30; Wednesday 7:00-5:00; Thursday 8:00-6:00; Friday-Sunday off!

Requires flexibility as schedule has potential to fluctuate based on office and patient needs; Potential to be in office 1 day a week until 7pm

Competitive pay based on skillset and experience

We're located at: 1177 S Watson Rd Ste 107 Buckeye, Arizona 85326