Front Desk Administrative Assistant

About the role

We are seeking a professional, customer-focused Front Desk & Office Operations Coordinator to serve as the first point of contact for visitors, clients, vendors, and employees. This role is responsible for delivering a high-quality guest experience while supporting day-to-day office operations, mailroom services, shipping and receiving, conference room coordination, and administrative support.

Responsibilities

• Create a welcoming and professional first impression for all visitors, clients, vendors, and job candidates.
• Greet, assist, and direct guests to the appropriate destination promptly and courteously.
• Notify employees of arriving visitors and manage building access as needed.
• Maintain visitor logs, badge management, and security procedures.
• Offer refreshments and ensure a positive guest experience whenever appropriate.
• Keep reception and common areas clean, organized, and presentation-ready at all times.
• Cover front desk shifts and identify opportunities to improve processes and efficiency.
• Aid in scheduling and coordinating conference rooms, meetings, and special events.
• Partner with internal teams to arrange meeting support, including administrative and IT resources.
• Order and maintain office supplies and inventory.
• Conduct routine inspections of conference rooms, guest areas, and supply spaces to ensure readiness.
• Provide administrative support to office personnel and leadership as needed.
• Manage incoming and outgoing mail, packages, and deliveries.
• Cookier and shipping/receiving activities and maintain accurate records.
• Support printer, copier, and document services.
• Ensure timely distribution of mail and packages throughout the office.
• Serve as a liaison between the office and building/property management.
• Coordinate facility maintenance requests including HVAC, lighting, cleaning, and other office-related services.
• Maintain relationships and contact information for vendors, building management, security, and engineering teams.
• Monitor vendor performance and communicate issues when necessary.

Requirements

• 1–3 years of experience in one or more of the following: Front desk or receptionist support, Office administration, Mailroom operations, Shipping and receiving, Printer/copier services, Customer service or hospitality.
• Proficiency with email and basic office technology.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to work independently while maintaining a high level of professionalism.

Preferred Skills & Attributes

• Exceptional customer service and interpersonal skills.
• Friendly, positive, and professional attitude.
• Strong attention to detail and follow-through.
• White-glove hospitality or concierge-style service experience.
• Experience interacting with executives, leaders, and high-profile guests.
• Ability to remain calm, flexible, and resourceful in a dynamic office environment.
• Strong problem-solving and relationship-building skills.

What Success Looks Like

Visitors consistently receive a welcoming, professional experience. Front desk operations run smoothly and efficiently. Mailroom, shipping, and office support functions are completed accurately and on time. Conference rooms, guest spaces, and common areas remain organized and presentation-ready. Employees, vendors, and guests receive responsive, high-quality service every day.

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay And Benefits

The pay range for this position is $21.00 - $25.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

About TEKsystems

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500, across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.