Front Desk Triage N1

About the role

Broward House, Inc. is seeking an Executive Assistant to support the CEO and leadership team. Key responsibilities include:

• Greet visitors professionally and provide program and community information
• De-escalate and triage visitor needs
• Link visitors with appropriate program staff
• Provide administrative support to management
• Manage a multiline phone system
• Engage with diverse populations in a professional manner
• Handle confidential information appropriately
• Provide information in a strength-based and trauma-informed manner

Requirements

• Ability to follow written and verbal instructions and meet established deadlines
• Moderate computer skills required: Microsoft Office, multiple databases, scheduling programs
• Basic office equipment operation skills
• At least 2 years of work experience as a front desk/customer service preferred
• A high school diploma or GED

Skills

• Ability to handle confidential information appropriately
• Ability to maintain a professional and engaging demeanor
• Ability to engage with diverse populations
• Ability to provide information in a strength-based and trauma-informed manner

Benefits

Broward House offers a comprehensive benefits package including:

• Health, dental, and vision coverage
• Flexible Spending Account
• Short and long-term disability
• 401(k)
• Life insurance

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible to accommodate the needs of the position.

Qualifications

Physical effort may be required to push, move, and lift light objects less than 20 lbs. Position requires a balance between task and people skills.

Equal Opportunity Employer

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.