Front Desk Triage N1

About the role

Broward House, Inc. is seeking an Executive Assistant to support the CEO and leadership team. Key responsibilities include:

• Greet visitors professionally and provide program and community information
• De-escalate and triage visitor needs
• Link visitors with appropriate program staff
• Provide administrative support to management
• Manage a multiline phone system and attend to walk-in visitors
• Handle confidential information appropriately
• Maintain a professional and engaging demeanor with diverse populations
• Provide information in a strength-based and trauma-informed manner

Responsibilities

• Follow written and verbal instructions and meet established deadlines
• Use moderate computer skills including Microsoft Office, multiple databases, scheduling programs
• Operate basic office equipment
• Have at least 2 years of work experience as a front desk/customer service
• Hold a High School Diploma or GED

Requirements

• Pass a Level 2 Background and Pre-employment Drug Screening
• Comprehensive benefits package including health, dental, vision, FSA, short and long-term disability, 401k, and life insurance

Qualifications

• Physical effort may be required to push, move, and lift light objects less than 20 lbs.

Skills

• Ability to follow written and verbal instructions and meet established deadlines
• Moderate computer skills required: Microsoft Office, multiple databases, scheduling programs
• Basic office equipment operation skills

Benefits

Broward House offers a comprehensive benefits program which includes:

• Health, dental, and vision coverage
• Flexible Spending Account
• Short term and long term disability
• 401k
• Life insurance

Pay

Compensation details are not specified.

Schedule

Hours are not specified.

Benefits

Details about benefits are provided above.

Skills

• Ability to follow written and verbal instructions and meet established deadlines
• Moderate computer skills required: Microsoft Office, multiple databases, scheduling programs
• Basic office equipment operation skills

Qualifications

• Pass a Level 2 Background and Pre-employment Drug Screening
• At least 2 years of work experience as a front desk/customer service
• A High School Diploma or GED