Front Desk Triage S1

About the role

Broward House, Inc. is seeking an Executive Assistant to support the CEO and leadership team. The ideal candidate will assist with administrative tasks and provide customer service.

Responsibilities

• Greets all visitors in a professional, supportive manner providing program and community information
• De-escalates and triages needs of those entering or calling the facility
• Links those in need of service with a program staff member
• Provides administrative assistance to the management in the assigned facility
• Manages a multiline phone system while providing attention to walk-in visitors
• Handles confidential information appropriately
• Maintains a professional and engaging demeanor while working with diverse populations
• Provides information in a strength-based and trauma-informed manner

Requirements

• Ability to follow written and verbal instructions and meet established deadlines
• Moderate computer skills required: Microsoft Office, multiple databases, scheduling programs
• Basic office equipment operation skills
• At least 2 years or more of work experience as a front desk/customer service preferred
• High School Diploma or GED preferred

Skills

• Ability to follow written and verbal instructions and meet established deadlines
• Moderate computer skills required: Microsoft Office, multiple databases, scheduling programs
• Basic office equipment operation skills

Benefits

Broward House offers a comprehensive benefits program including:

• Health, dental, and vision coverage
• Flexible Spending Account
• Short term and long term disability
• 401(k)
• Life insurance

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and can accommodate the needs of the employee and the organization.

Qualifications

Some physical effort may be required to push, move, and lift light objects less than 20 lbs.

Benefits

We offer a comprehensive benefits program which includes:

• Health, dental, and vision coverage
• Flexible Spending Account
• Short term and long term disability
• 401k
• Life insurance

Equal Opportunity Employer

Broward House is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.