Front Desk Supervisor - Hospitality
Highway West Vacations · Buellton, CA · 2 days ago
On-siteManagement$23/hrFull-time
About the role
The Front Office Supervisor II oversees the front office/front desk team and ensures guests receive top-tier service.
Responsibilities
- Schedule front office/front desk staff
- Supervise daily shifts
- Respond to guest complaints or requests
- Communicate between departments
- Lead ongoing front office/front desk training
- Assist the GM with daily tasks
Requirements
- Training skills: assess employee skill levels and adjust training as necessary
- Mentoring skills: mentor employees through role modeling, supervision, and feedback
- Excellent communication and organizational skills
- Professional demeanor
- Proficient computer skills: Word, Excel, PowerPoint
- Able to work on feet for extended periods
- Able to work flexible schedules including evenings, weekends, and holidays
Preferred Requirements
- Bachelor's degree in Hospitality Management preferred
- Associates degree in a hospitality or business-related field
- 2-4 years hotel/restaurant supervisory experience
Benefits
We offer a competitive compensation package with company-paid employee-only health insurance, vacation and sick time, company-paid holidays, life insurance, and employee discounts!