Front Desk Sales Associate - PART TIME:

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Key Responsibilities

• Meet and exceed guest membership and scheduling targets
• Consult with guests on key benefits of services, memberships, and retail products
• Cover appointment scheduling, communicating confidently via phone, text and email
• Create an outstanding experience so every guest will want to return
• Decisively resolve issues, appropriately escalating issues to mitigate in future
• Manage accurate sales transactions and guest/member records within MindBody software
• Other duties as assigned

Qualifications

• Spirited, outgoing team member passionate about excellent customer service
• Takes pride in, and truly enjoys, cultivating relationships with guests
• Smiles and demonstrates exceptional communication skills with ability to listen, clearly communicate
• Works in fast-paced environments, multitasking and prioritizing
• Always works with the highest levels of integrity and respect, avoids gossip/drama
• Presents as professional, confident and approachable
• Skilled at using various technology platforms and feels comfortable learning to use new programs

Experience

• Customer service and/or front desk/receptionist: 2 years
• Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
• Salon/beauty experience preferred

Pay

• Sales Commissions + $14+ per hour
• Base Pay + Bonus eligible

Compensation

$14.00 per hour

What We Do:

• The Lash Lounge is a world-class destination for semi-permanent eyelash extensions.
• We offer a complete menu of services, including eyelash extensions, refills, threading and more.
• When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

Why Join Our Team:

• We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses.
• Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
• This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
• All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.