Front Desk Associate (Part Time)

About the role

Front desk associates are the face of the hotel. The position provides a welcoming, friendly, and efficient check-in and check-out process for guests. You will relay important information about the hotel and surrounding area, learn the property operating system, and handle various administrative duties such as creating reservations, organizing/filing, faxing, cleaning, and assisting with breakfast when needed.

Responsibilities

• Greet and welcome visitors in a professional manner
• Answer and route incoming phone calls promptly
• Maintain a clean and organized reception area
• Create and manage reservations
• Provide essential information about services, location, or hours
• Support administrative tasks such as filing, data entry, and scanning documents
• Ensure security procedures are followed
• Learn about hotel operations in a fun, fast-paced setting
• Assist with general hotel functions as needed

Qualifications

• At least 1-2 years of customer service experience
• College degree or equivalent experience preferred