Front Desk Associate (Part Time)

Front Desk associates are the face of our service at the properties we support. These associates consistently interact with both residents and guests, developing meaningful relationships that enhance the quality of our work. Most front desk associates work independently and without direct supervision to provide quality service to our customers.

Responsibilities

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Stands, greets, and engages residents; checks guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on all complaints/issues
• Maintaining daily records and forms
• Following safety procedures and striving to maintain a safe work environment
• Other duties as needed

Requirements

• Critical thinking, problem solving, judgement and decision-making abilities
• Ability to maintain positivity and diplomacy in a fast-paced environment
• Excellent organization, motivation and interpersonal skills
• Excellent customer service skills
• Ability to communicate and provide guidance
• Ability to read, analyze and interpret technical procedures, leases and/or regulations

Physical Requirements

• Ability to work under usual office conditions
• Ability to work at a personal computer as well as be on the phone for extended periods of time
• Must be able to stand, sit, walk and occasionally climb
• Must be on call at all times and able to work extended and flexible hours and weekends as needed
• Ability to lift up to 50 lbs
• Ability to detect auditory and/or visual emergency alarms

Benefits

As a part-time non-exempt associate (20-29 hours weekly), you will be eligible for full supplemental benefits to include your choice of dental and vision.

Pay

$20.00 - $22.00 hourly, paid bi-weekly

Schedule

Saturday and Sunday, 3:00 PM - 11:00 PM