Front Desk Receptionist (Ypsilanti)

The Role

Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join their talented and dedicated team. This position will focus on scheduling appointments, assisting with operational goals, and providing excellent service to patients. The ideal candidate should have great customer service skills and a passion for helping others. Bilingual - Spanish proficiency is a plus!

Who Are We

Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Their mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Offices deliver the highest level of patient satisfaction in modern first-class facilities. The cornerstone of their success is a talented and dedicated staff.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Cole collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual - Spanish (preferred)
• Excellent Customer Service experience
• Dentrix and/or Eaglesoft experience (preferred)
• We are also interested in training those seeking to become Dental Assistants and/or Office Managers

Benefits

Competitive compensation. Benefits package includes: Medical & Vision Insurance, Free dental treatment at our locations, PTO, 401K, Life insurance, Pet insurance, and more.

Pay

Competitive pay.

Schedule

N/A