Front Desk Receptionist - Medical

Responsibilities

• Receives and directs incoming patients
• Reviews and updates patient information related to demographics and insurance
• Fulfills established health center protocol for the check-in, encounter form production, and check-out
• Affords assistance to walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms
• Plays a role in following established health center protocol for daily cash reconciliation
• Schedules walk-in appointments, in collaboration with the Nurse of the Day
• Schedules patient appointments according to established protocol
• Provides coverage to Medical Records as needed

Requirements

• High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred
• Bilingual in Spanish, a plus
• 1-year similar work experience or in a medical office environment preferred
• Computer skills for accurate data entry
• Knowledge of basic medical terminology preferred
• Demonstrated interpersonal relationship skills
• Demonstrated proficiency in reading, writing and speaking in English
• Demonstrated ability to work in a fast paced, high telephone call volume office environment

Qualifications

Minimum qualifications include:

• A high school diploma or GED
• Associate degree in secretarial science or equivalent
• One year of relevant work experience in a medical office setting
• Basic computer skills for data entry
• Basic knowledge of medical terminology
• Excellent interpersonal communication skills
• Fluency in English

Skills

• Effective communication skills
• Attention to detail
• Organizational skills
• Customer service orientation

Benefits

Community Health Connections offers competitive pay and comprehensive benefits, including:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Paid time off (vacation, sick, personal, and 10 holidays)
• Annual bonuses