Front Desk Receptionist - Lucky Teeth Pediatric Dentistry

About the Role

This dual‑role position serves as both a Front Desk Receptionist and an Insurance Coordinator in a dental clinic. The receptionist provides superior support to patients and works closely with dentists, dental assistants, and the team leader to maximize patient treatment time. The insurance coordinator bridges patients, insurance providers, and the clinical team while ensuring a warm, positive patient experience.

Responsibilities

• Patient scheduling and confirmation
• Dental health records management
• Maintaining patient accounts
• Insurance eligibility verification and coordination
• Direct customer service
• General housekeeping and maintaining office stock levels as needed

Qualifications

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic computer skills

Skills

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi‑task and manage time efficiently
• Accept constructive criticism
• Conflict resolution and problem‑solving
• Team player

Qualities We Look For

We seek someone with exceptional customer service skills, strong computer literacy, the ability to work independently while anticipating team and doctor needs, and a respectful, genuinely kind attitude toward fellow team members, patients, and the Doctor.

Benefits

• Competitive pay and career growth opportunities
• Supportive, talented, and motivated team culture
• Flexible health and insurance options, including employer‑paid pre‑tax Health Savings Account
• Employee Assistance Program
• Complimentary dental and orthodontic treatments for employees and their families
• Paid time off and holiday pay
• Industry‑leading 401(k) retirement plan with company matching contributions