Dental Receptionist
About the role
Dental Dreams in New Bedford, MA is now hiring Bilingual Receptionists to join our team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are currently hiring for part-time with potential for full time hours in the near future. The ideal candidate will be bilingual - Spanish or Portuguese speaking, with great customer service skills and Afternoon/Saturday availability.
About the company
Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Schedule
Clinic hours: Mon-Wed 10a-6p; Thu-Sat 9a-5p
Benefits
- Competitive compensation
- Medical & Vision Insurance
- Free dental treatment at our locations
- PTO
- 401K
- Life Insurance
- Pet Insurance
- And more
Responsibilities
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Collect payments, co-payments, and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Assist with presenting and/or explaining treatment plans
Qualifications
- Bilingual - Spanish or Portuguese
- Customer Service experience
- Dental Receptionist experience (Required)
- Dentrix and/or Eaglesoft (Preferred)
- Full Time Availability (Rotating Saturday shifts)