Front Desk Coordinator - Kennesaw

About the role

At The Joint Chiropractic, we provide world-class service to every patient and are looking for a driven individual to join our team. We offer full-time and part-time opportunities with competitive pay and benefits.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals (bonus potential).
• Greet members and patients upon arrival, check them in to see the Chiropractor.
• Answer phone calls and re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and directions.
• Willing to learn and grow, accepting constructive criticism.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to attract new patients.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational skills.
• Ability to prioritize tasks.
• Knowledge of point of sale software.
• Sales experience.

Benefits

• Medical & Dental Benefits offered.
• Weekdays, Weekends.
• We close for lunch from 2:00-2:45 Monday-Friday.
• Full shifts required (work from open to close).

Pay

• $12 - $15/hr + Bonus Potential.

Schedule

• Full-time and Part-time opportunities available.