Front Desk Coordinator

About the role

Create purposeful moments every day at Senior Star. We are seeking a Front Desk Coordinator who is passionate about hospitality, thrives on building relationships, and takes pride in creating a warm and welcoming experience for everyone who walks through our doors.

Responsibilities

• Create exceptional first impressions by delivering Legendary Hospitality to every resident, family member, guest, and vendor.
• Serve as the hub of daily community operations, balancing front desk responsibilities, incoming calls, resident needs, and administrative priorities in a fast-paced environment.
• Manage multiple administrative and operational responsibilities while maintaining exceptional accuracy and attention to detail.
• Cook up resident transportation by managing schedules, appointments, community outings, and last-minute changes with efficiency and professionalism.
• Partner closely with Drivers and community leaders to quickly solve scheduling challenges and ensure transportation services run smoothly while keeping residents at the center of every decision.
• Adapt to changing priorities throughout the day, responding to unexpected requests with a positive attitude, sound judgment, and a solutions-focused mindset.

Requirements

• Experience in reception, hospitality, customer service, or administrative support preferred.
• Strong communication, organization, and problem-solving skills.
• A heart for serving others and creating meaningful experiences.
• Ability to manage multiple priorities with professionalism and attention to detail.
• Comfortable using computer systems and scheduling tools.
• Senior living, healthcare, or hospitality experience is a plus.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Office.
• Excellent verbal and written communication skills.
• Ability to work flexible hours, including weekends and evenings.

Skills

• Customer service skills.
• Organizational skills.
• Problem-solving skills.
• Attention to detail.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan.
• Flexible work schedule.
• Professional development opportunities.

Pay

$18.00 - $20.00 per hour based on experience.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.