Front Desk Coordinator

Patient Experience

Warmly greet patients, manage a smooth digital check-in process, and maintain an inviting reception environment.

Digital Intake Management

Oversee our online registration platform, ensuring all patient files, demographics, and referral details are complete and compliant prior to arrival.

Communication Hub

Answer incoming inquiries with exceptional professionalism, route calls effectively, and manage correspondence with referring dental offices.

Team Collaboration

Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.

Versatility and Adaptability

Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Key Skills

• Tech-Savvy: Comfortable navigating practice management software (OMSVision or similar software experience is highly valued) and operating in a modern, chartless environment.
• Hospitality Mindset: A natural ability to build rapport quickly, show deep empathy, and deliver a five-star service experience to anxious patients.
• Reliability: Punctuality is essential, as our day begins promptly at 7:00 AM to prepare for our first patients.

About Us

We are a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Power Values

Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others