Front Desk Coordinator

Role Summary

The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families.

Responsibilities

• Makes an excellent first impression for all incoming patients
• Checks patients in and out for appointments and manages clinic-wide schedule
• Maintains and facilitates patient compliance and readiness for their initial visit
• Schedules a wide array of appointments for patients and anesthesia for the surgical center
• Processes patients' payments and creates receipt batch for Finance
• Proactively advocates for patients

Requirements

• Associate's or Bachelor's degree required
• Exceptional customer service skills

Employment Type

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.

Pay

The pay for this role is $20-25/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

Benefits

• Competitive medical, dental, and vision plans
• Paid time off to recharge and enjoy personal time
• Access to BetterHelp therapy sessions for mental and emotional wellness
• Commuter benefits and discounted rates on home, auto, and pet insurance
• 401(k) with up to a 4% company match
• Comprehensive fertility and parental leave benefits
• Career development opportunities in a fast-growing organization
• Employer-paid life and disability insurance

Qualifications

• Dependable and motivated team player
• Eager to innovate and make an impact
• Positive and creative personality
• Ability to work in a fast-paced environment

Skills

• Exceptional interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail

Benefits

• Investing in You Today and Tomorrow
• Supporting your well-being
• Temporary and contract roles may not be eligible for all benefits listed above