Front Desk Coordinator

About Clay

Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. We've helped thousands of customers, including Anthropic, Notion, Google, and Ramp, go to market with unique data, signals, and AI research. In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round. We also crossed $100M in revenue and launched a community equity round for our customers, agency partners, and club members. Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack. Our culture is unique inside and outside of work, and our team members are diverse in their passions and professions.

Front Desk Coordinator

Clay is excited to operate as an in-person company across our 3 global offices. We believe that creative magic happens when we're collaborating in-person, and that being in the same physical space is the key to building a lasting culture. We're looking for a Front Desk Coordinator at our New York City headquarters who will be the first point of contact for employees, visitors, and partners. This role is about more than checking people in — you'll set the tone for their entire experience at Clay.

• Provide a warm, professional welcome to all visitors and employees, creating a positive first impression of Clay as the face of our headquarters.
• Anticipate needs, resolve issues quickly, and make interactions seamless, whether for a candidate interview, executive visitor, or new hire on their first day.
• Submit candidate registration and building tickets, and communicate office maintenance concerns.
• Manage Clay's entry points, verify identification badges, and process visitor registration through Envoy while ensuring all security protocols are followed.
• Maintain detailed daily logs, incident reports, and security documentation while promptly reporting maintenance and safety issues.
• Facilitate seamless visitor experiences during events by managing registration, badge distribution, and NDA completion while coordinating with the Workplace Experience Team.
• Efficiently log and distribute all incoming mail and packages, maintaining an organized package room and timely delivery system.
• Integrate and push the boundaries on how we work to create a more seamless and forward-thinking visitor experience.

Requirements

• 2+ years of relevant workplace experience.
• Strong emotional intelligence (EQ) with the ability to build relationships at all levels: You connect easily with people, create a sense of ease, and leave a positive impression in every interaction.
• Flexibility: adapt and switch between various responsibilities and priorities on any given day.
• Organized and detail-oriented: Strong attention to detail, able to stay calm under pressure, a quick thinker, create order out of chaos.
• Polished communication: Clear, professional, and approachable — in person, over the phone, and in writing.
• Able to represent Clay to executives, candidates, and partners as the first face people see when coming to the office.
• Discreet: Demonstrated ability to maintain complete confidentiality on all business matters.
• Cross-functional relationships: Coordinate with multiple teams to provide exemplary service, while being a social steward and bringing people together.

Benefits

We offer a comprehensive benefits package including:

• World-class coaching for all employees.
• Operating principles including negative maintenance and non-attached action.
• Opportunities to learn and grow within a supportive and innovative environment.

Pay

$85K - $100K

Schedule

Full-time position