Front Desk Coordinator

Schedule

This position offers a set 4-day workweek, 10-hour shifts, giving you a consistent schedule and a 3-day weekend.

Position Summary

The Front Desk Coordinator serves as the first point of contact for patients and plays a key role in providing a positive, professional, and efficient patient experience. This position supports daily clinic operations, including patient check-in and check-out, scheduling, insurance coordination, payment collection, and communication with prospective and current patients.

Key Responsibilities

• Provide an exceptional patient experience during check-in and check-out
• Aid patients with forms, paperwork, and required documentation
• Verify medical insurance information and assist with patient balances
• Colelct payments, copays, and outstanding balances
• Schedule follow-up appointments and support patient care coordination
• Answer incoming phone calls professionally and in a timely manner
• Serve as a primary point of contact for prospective patients
• Educate referred patients on CoreLife’s services, programs, and integrated care model
• Maintain the appearance, cleanliness, and organization of the clinic front office
• Support clinic teammates and providers with daily administrative needs

Qualifications

• At least one year of medical front office experience
• Knowledge of medical terminology
• Familiarity with medical insurance, patient balances, and payment collection
• Strong customer service and communication skills
• Excellent interpersonal and problem-solving abilities
• Strong critical thinking and decision-making skills
• A passion for helping patients improve their health and quality of life

What CoreLife Offers

• A values-based, patient-centered culture
• Competitive hourly pay: $18-20 per hour
• Medical, dental, and vision insurance
• A wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retailment plan
• Consistent weekday schedule with a 3-day weekend

CoreLife is an Equal Opportunity Employer