Front Desk

Duties And Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items
• Performs miscellaneous job-related duties as assigned

Knowledge And Skills/Expected Competencies

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system

Benefits Summary

• Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks
• Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options
• Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits
• Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses
• Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans
• Additional Perks: Employee Assistance Program (EAP), Identity Theft & Fraud Protection, Legal Support Services, Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), Wellness Programs, Financial Wellness and Planning Tools

Physical/Mental Demands and Work Environment

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually low to moderate.

Company Safety

• We believe that the best care for our patients starts with the best care for our employees.
• Destiny Dental an affiliate of Prosmile is committed to proactively creating and maintaining an environment that is safe for our team and patients.
• Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.