Front Desk

About the role

Welcome and check in all members and guests

Sell memberships, smoothies, supplements, and personal training

Sell memberships, smoothies, supplements, and personal training

Answer questions, resolve billing issues, and track front desk activity

Keep the front desk area clean, stocked, and on-brand

Support day-to-day operations and team communication

Create a fun, professional, and helpful experience for everyone

Responsibilities

• Sell memberships, smoothies, supplements, and personal training
• Answer questions, resolve billing issues, and track front desk activity
• Keep the front desk area clean, stocked, and on-brand
• Support day-to-day operations and team communication
• Create a fun, professional, and helpful experience for everyone

Requirements

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized, energetic, and positive attitude
• Available to work early mornings, evenings, and weekends

Qualifications

• Hourly
• Exact pay range determined by location and experience

Skills

• Customer service skills
• Upselling ability
• Front desk experience
• Positive attitude
• Flexibility with schedule

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

Pay

Exact pay range determined by location and experience

Schedule

Hourly

Company Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!

If you are interested in owning a Retro Fitness, the brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.