Front Desk Associate (OR)

About the role

Join the Best. Team. Ever at The Edge Fitness Clubs. You'll be part of a passionate and dedicated team who love fitness, teamwork, and making a difference in people's lives.

Responsibilities

• Bring The Edge culture to life by ensuring each guest receives outstanding service.
• Greet and acknowledge every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
• Strive to continuously improve the member experience, revenues, and retention rates.
• Maintain solid product knowledge and awareness of all product information, merchandise, and services.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• Understand the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
• Master the tour and build excitement and value with potential new members to ensure an awesome first impression.

Requirements

• Energy & Enthusiasm
• A Passion for Fitness
• Ability to work with a sense of urgency
• Ability to work flexible hours, as necessary during closeouts or end of month
• A "roll up the sleeves" mentality
• Proven track record of achieving and/or exceeding sales goals

Qualifications

• High school diploma or equivalent
• Experience in customer service or related field preferred
• Strong communication and interpersonal skills
• Knowledge of fitness equipment and programs

Skills

• Customer service skills
• Product knowledge
• Sales skills
• Time management

Benefits

• Free gym membership for you and your family
• Tiered health benefits including medical, dental, and vision coverage
• Paid holidays and vacation days
• 401(k) enrollment
• Discounts on personal training, apparel, shake bar, and Edge Kids!
• Team builder, leadership, and development training
• Opportunities for education reimbursement
• Company-paid life insurance ($25k), long-term disability (LTD), and employee assistance program (EAP)

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule to accommodate the needs of the business.