Front Desk Associate (NP)

About the role

Join the Best. Team. Ever at The Edge Fitness Clubs. You'll be part of a passionate and dedicated team who love fitness, teamwork, and making a difference in people's lives.

Responsibilities

• Bring The Edge culture to life by ensuring each guest receives outstanding service.
• Greet and acknowledge every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
• Strive to continuously improve the member experience, revenues, and retention rates.
• Maintain solid product knowledge and awareness of all product information, merchandise, and services.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• Understand the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
• Master the tour and build excitement and value with potential new members to ensure an awesome first impression.

Requirements

• Energy & Enthusiasm
• A Passion for Fitness
• Ability to work with a sense of urgency
• Ability to work flexible hours, as necessary during closeouts or end of month
• A "roll up the sleeves" mentality
• Proven track record of achieving and/or exceeding sales goals

Qualifications

• High school diploma or equivalent
• Experience in customer service or fitness industry preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Excellent customer service skills
• Product knowledge and awareness
• Effective communication and interpersonal skills
• Ability to work flexible hours

Benefits

• Free gym membership for you!
• Tiered Health Benefits: Medical, Dental & Vision
• Paid holidays and vacation days
• 401(k) enrollment
• Discounts on personal training, apparel, shake bar & Edge Kids!
• Team builders, Leadership and Development training
• Opportunities to advance
• Reimbursed training certifications
• Company-paid Life insurance ($25k), and Long-Term Disability (LTD)
• Employee Assistance Program (EAP)

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on department needs and location.