Front Desk Associate

Responsibilities

• Greet and assist members and guests as they enter the facility.
• Manage check-in process and maintain accurate customer database records.
• Answer phone calls and emails promptly, providing excellent customer service.
• Process membership payments and resolve any billing issues.
• Ensure the cleanliness and organization of the front desk area at all times.
• Additional duties as assigned.

Qualifications

• Basic Computer Skills.
• Administrative Experience.
• Organizational Skills.
• Customer Service Experience.
• Sales.

About Valley Fitness - Gilroy

Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities.”

At Valley Fitness, we’re not just a gym; we’re a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn’t matter where you are on your fitness journey – we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way.