Front Desk Associate

Job Summary

Interface with visitors, patients, family, and physicians on phone and in person.

Responsibilities

• Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.
• Performs clerical duties including distribution of mail and messages, monitoring office supplies, and maintaining postage meter.
• Aid with chart preparation.
• Aid with Admissions. Check in pre-op patients. Copy identification and insurance. Communication with Pre-Op nursing staff.
• Collect patient responsibility as determined by the Insurance Verifier.
• Provide relief to Admitting, Office Assistant, and Scheduling as required.

What We Offer

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Required Skills

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty-five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial
• Bilingual preferred.
• Good communication skills.

Physical Demands / Working Conditions

Working environment is representative of the essential functions of the job. Physical demands require employee to sit and answer the phone for extended periods of time. Reasonable accommodations may be made to enable individuals to perform essential functions.