Front Desk Associate

Responsibilities

• Greet and assist guests with check-in and check-out procedures promptly and professionally.
• Manage reservations, including booking modifications and cancellations, while maintaining accurate records.
• Respond to guest inquiries and requests efficiently, ensuring a high level of guest satisfaction.
• Maintain knowledge of all Soul Space modalities and services, provide guests with guidance as per their needs.
• Handle guest complaints and feedback with professionalism, ensuring timely resolution and follow-up.
• Ensure the front desk area is clean, organized, and adequately stocked with necessary supplies.

Requirements

• Excellent verbal and written communication skills, with a friendly and approachable demeanor.
• Strong problem-solving abilities and the capacity to handle challenging situations calmly and effectively.
• Able to work flexible hours, including weekends and holidays, as necessary.
• Outstanding organizational skills and attention to detail, with the ability to multitask in a fast-paced environment.

Benefits

• Full access to all Soul Space modalities and amenities including our gym facility.
• Employee discounted rates at NuIQ Med Spa and PureFYX Health Bar, all located in our wellness facility.

Pay

$17.00 - $20.00 per hour