Front Desk Associate

Responsibilities

• Greet guests and perform check-in/check-out procedures
• Manage phone and online reservations
• Provide information about rooms, rates, amenities, and local attractions
• Respond promptly and professionally to guest questions or concerns
• Cook up a memorable guest stay by coordinating with housekeeping to ensure rooms are guest-ready
• Upsell room upgrades and hotel amenities
• Maintain accurate reservation and payment records

Qualifications

• Previous front desk or hospitality experience preferred
• Experience with hotel software (RoomMaster a plus)
• Strong customer service and communication skills
• Organized, detail-oriented, and able to multitask
• Flexible schedule, including weekends and holidays

Benefits

• A beautiful oceanfront work setting
• A unique guest experience that includes a nightly social hour featuring a hot appetizer and cold beer, plus freshly baked cookies