Front Desk Associate

Compensation and Perks

• $15.92 per hour
• Attractive commission ($10 or $20 per membership sold)
• Monthly bonus structure
• Complimentary Ultimate Membership to this location (excluding access to other Retro Fitness locations and guest access)
• Free use of recovery modalities at Edge Well
• Free orthopedic evaluation and treatment (first time)
• Discounted follow-up treatments at Edge Well
• 30% off Retro Blends smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items
• 15% off Spartan Meals
• 15% off Personal Training packages
• NASM discounts
• Flexible schedule
• Positive company culture

Requirements

• Sales experience is required.
• This is a part-time, hourly position. A minimum of 15-20 hours per week is required.
• PREFERRED retail and/or hospitality experience.
• A positive, upbeat attitude and personality.
• Effective ability to communicate with members, guests, coworkers and managers.
• The ability to multi-task.
• Customer service oriented.
• Punctual, responsible, reliable and pays attention to detail.
• Handling cash and other transactions at Point of Sale.
• Willingness to learn and work in a goal-oriented and structured environment.

Qualifications

• Greeting and checking in members and guests as they enter the club.
• Resolving member/guest issues in an effective manner.
• Membership tours/sales and retention.
• Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
• Ensuring a safe and clean environment for all members and staff.
• Picking up weights up to 45-60 lbs. is required.
• Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
• Opening and closing the facility if scheduled.
• Following company policies and procedures.

Environment

• Working environment is inside Retro Fitness of Fort Lee, NJ.

Direct Reports

• General Manager
• Assistant Manager

Responsibilities

• Greeting and checking in members and guests as they enter the club.
• Resolving member/guest issues in an effective manner.
• Membership tours/sales and retention.
• Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
• Ensuring a safe and clean environment for all members and staff.
• Picking up weights up to 45-60 lbs. is required.
• Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
• Opening and closing the facility if scheduled.
• Following company policies and procedures.

Benefits

• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources