Front Desk Associate
About the role
Welcome and check in all members and guests
Sell memberships, smoothies, supplements, and personal training
Sell memberships, smoothies, supplements, and personal training
Sell memberships, smoothies, supplements, and personal training
Answer questions, resolve billing issues, and track front desk activity
Keep the front desk area clean, stocked, and on-brand
Support day-to-day operations and team communication
Create a fun, professional, and helpful experience for everyone
Responsibilities
- Answer questions, resolve billing issues, and track front desk activity
- Keep the front desk area clean, stocked, and on-brand
- Support day-to-day operations and team communication
- Create a fun, professional, and helpful experience for everyone
Requirements
- Customer service or front desk experience preferred
- Comfortable with upselling and helping members
- Organized, energetic, and positive attitude
- Available to work early mornings, evenings, and weekends
Qualifications
- Hourly
- Exact pay range determined by location and experience
Skills
- Customer service skills
- Upselling abilities
- Front desk experience
- Positive attitude
- Flexibility with hours
Benefits
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
Pay
Exact pay range determined by location and experience
Schedule
Hourly
Company Information
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.