Front Desk Associate
Generation Hospitality Group · Sacramento, CA · 2 mo ago
On-siteCustomer ServiceFull-time
About the role
Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations, and revenue management to the hospitality industry.
Responsibilities
- Greet and welcome visitors in a professional manner
- Answer and route incoming phone calls promptly
- Maintain a clean and organized reception area
- Create and manage reservations
- Provide essential information about services, location, or hours
- Support administrative tasks such as filing, data entry, and scanning documents
- Ensure security procedures are followed
- Learn about hotel operations in a fun, fast-paced setting
- Assist with general hotel functions as needed
Qualifications
- 1-2 years of previous customer service experience is preferred.
Rooms
Sacramento, CA