Front Desk Associate

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Maintains a safe and secure environment throughout the building/property(s).
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Maintains daily log, records, and forms.
• Serves as a point of contact for residents and visitors.
• Responds to emergency situations in a timely and efficient manner.
• Maintains and operates Electronic Security Control Systems.
• Maintains a safe work environment.
• Resolves and follows-up on all complaints/issues.
• May be assigned other duties by the on-site property manager.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

What We Offer

• Full comprehensive benefits including your choice of multiple medical plans, dental, and Vision.
• Time off benefits, paid holidays, and a 401k with company match.
• Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.