Front Desk Associate

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Maintains a safe and secure environment throughout the building/property(s).
• Monitors and controls Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Maintains daily log, records, and forms.
• Solves and follows-up on all complaints/issues.
• May be assigned other duties by the on-site property manager.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.
• Ability to lift 30 – 50 lbs.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Skills

• Excellent customer service, communication, and time management skills.
• Knowledge of business or hospitality fields.
• Business experience.
• Computer literacy.
• Written and verbal communication skills.
• Multiple language fluency.
• Customer service, communication and interpersonal skills.

Physical Requirements

• Ability to lift 30 – 50 lbs.
• Ability to work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.