Front Desk Associate

Responsibilities

• Register patients
• Collect payments
• Verify insurance
• Provide excellent customer service to all patients
• Perform regular medical office functions such as answering phones, filing, etc.
• Answer incoming calls to the facility
• Relay information in an accurate, timely and concise manner
• Greet patients and visitors to the facility in a welcoming and friendly fashion
• Notify facility personnel of patient’s arrival if needed
• Accurately enters/scans information into the computer system as needed
• Conduct an efficient and smooth patient registration process while providing excellent patient experience
• Verify insurance information and obtain copies if necessary
• Obtain and witness the patient’s or legal guardian’s signatures on legal forms as required
• Collect deductibles and all payments and co-payments for services on the day of surgery
• Filing patient charts timely and accurately
• Adhere to all processes, policies, and procedures
• Other duties as assigned

Requirements

• Minimum 2 years of experience in a medical office/health care setting
• Strong computer knowledge and skills
• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccable clean, polished, professional image
• The ability to learn quickly, retain training, problem solve and think independently

Qualifications

• High School Diploma or Equivalent Certificate Required

Skills

• Understanding of medical terminology

Benefits

• Competitive benefits package including Medical, Dental, Vision, 401(k) with match, HSA/FSA, Telemedicine, Generous PTO Package
• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

Pay

Competitive salary commensurate with experience

Schedule

Full-time position