Front Desk Associate

About the role

As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Maintain accurate census information, track status of resident situations, and keep an accurate list of residents who are away and returning
• Manage resident’s list, alphabetically and by resident apartment, and assist with maintaining accurate census information
• Log all resident packages and notify residents of a package pick-up via notice, ensuring all mail is dispatched through U.S. Mail at the end of each day
• Sort and distribute all inter-office mail

Requirements

• Receptionist experience required
• Excellent verbal skills
• Ability to multi-task

Benefits

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

Pay

Compensation: Starts at $15.00 per hour.

Schedule

Not specified