Front Desk Associate

About the role

As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Maintain accurate census information, track resident status, and manage resident lists
• Log and distribute resident packages, and notify residents of package pick-ups
• Monitor emergency pull cords for Independent Living residents
• Manage resident hospitalizations and deaths, and keep an updated list of residents away and returning
• Dispatch emergency calls and maintain communication with on-call physicians

Requirements

• Receptionist experience required
• Excellent verbal skills
• Ability to multi-task

Benefits

• A culture of diversity, inclusion, equity and belonging
• Medical, dental, and vision packages, including wellness reimbursements, personal health coaching, and telemedicine options
• Paid volunteer hours and a 401(k) plan with a company match
• Onsite medical centers offering wellness visits and sick care
• 30% discount on food and drinks at on-site dining venues, plus healthy meal options
• Growth opportunities and education assistance

Pay

Starting at $16.00/hr, commensurate with experience

Schedule

Saturday and Sunday from 3pm-8pm
Monday-Friday from 3pm-8pm