Front Desk Associate

Responsibilities

• Answer the phone
• Schedule lessons
• Answer questions
• Give directions
• Maintain retail inventory
• Sell concessions
• Manage the flow of traffic within the facility

Requirements

• Professionally greet all individuals entering the building providing the highest level of customer service
• Answer questions, provide direction, and alert staff when someone is there to meet them
• Provide tours of the facility as requested
• Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry log
• Accept and distribute deliveries and mail
• Maintain reception and restroom area, keeping it clean, and free of clutter
• Maintain Program, Staff, and Facility schedule including facility programs, Powered-By training, mobile league development fall/spring, camps, mobile training, clinics, etc.
• Partner with the Manager on all apparel/uniform/equipment offerings and orders via approved vendors
• Manage the Retail area by receiving new products into the system, merchandising the retail area, and conducting/reporting weekly and monthly inventory counts to the finance team.
• Perform other related duties as necessary or assigned

Essential Qualifications

• Reliable, professional, computer literate, energetic, and friendly
• Knowledge and passion for baseball and softball preferred
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone
• Proficiency using Microsoft Office Suite preferred
• Positive mindset and attitude

Pay

$15/hour