Front Desk Associate
EL1 Sports · Vanderbilt, PA · 29 mo ago
Customer ServicePart-time
Job Type
We are looking for energetic, creative, and enthusiastic Front Desk Associates to join our team.
Responsibilities
- Professionally greet all individuals entering the building providing the highest level of customer service
- Answer questions, provide direction, and alert staff when someone is there to meet them
- Provide tours of the facility as requested
- Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry log
- Accept and distribute deliveries and mail
- Maintain reception and restroom area, keeping it clean, and free of clutter
- Maintain Program, Staff, and Facility schedule including facility programs, Powered-By training, mobile league development fall/spring, camps, mobile training, clinics, etc.
- Partner with General Manager on all apparel/uniform/equipment offerings and orders via approved vendors
- Manage the Retail area by receiving new products into the system, merchandising the retail area, and conducting/reporting weekly and monthly inventory counts to the finance team.
- Performs other related duties as necessary or assigned
Requirements
- Reliable, professional, computer literate, energetic, and friendly
- Knowledge and passion for baseball and softball preferred
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- Proficiency using Microsoft Office Suite preferred
- Positive mindset and attitude