Front Desk Associate

Crunch Fitness CR Fitness Holdings, LLC · Frisco, TX · 3 mo ago

Customer ServiceFull-time

About the role

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

Responsibilities

Engage with prospective members
Sell memberships
Promote club services
Ensure every guest and member has an outstanding experience

Requirements

Positive, high-energy attitude with a passion for helping others
Team player with strong communication and organizational skills
Results-driven mindset and willingness to go above and beyond
Sales or customer service experience (a plus)
Bilingual Spanish/English (a plus)
Professional, reliable, and coachable
Ready to contribute to a winning team culture
Must have evening and weekend availability

Qualifications

High school diploma or equivalent
Experience in a fast-paced environment
Ability to work independently and as part of a team

Skills

Excellent communication skills
Strong organizational and multitasking abilities
Customer service orientation

Benefits

Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off
Life Insurance and Short-Term Disability
Complimentary Crunch Membership
Discounted Personal Training
Career advancement in a rapidly growing company
Ongoing training, development, and leadership opportunities

Pay

Hourly compensation with incentivized commission structure

Schedule

Mixed schedule including evenings and weekends

Equal Opportunity Employer

CR Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.